Management Assistant

You provide direct administrative and operational support to a manager or department — handling correspondence, scheduling meetings, preparing reports, coordinating between teams, and managing day-to-day office logistics so that senior staff can focus on strategic priorities.

• Manage the manager's calendar — schedule meetings, appointments, and travel
• Draft and respond to emails, letters, and memos on behalf of the manager
• Prepare reports, presentations, and briefing documents
• Coordinate meetings — book rooms, prepare agendas, take minutes, circulate action points
• Liaise with internal departments and external vendors or clients
• Maintain filing systems — physical and digital document management
• Process purchase orders, expense claims, and invoice approvals
• Organise and arrange business travel and accommodation
• Handle phone calls and visitor management
• Track project deadlines and follow up on outstanding action items

Corporate office environment supporting a department head or senior manager. Fast-paced during project peaks; requires discretion as you handle confidential information. Common in banks, corporates, government departments, and NGOs across Sri Lanka.

Typical hours: 45h/week · WLB score 7/10 · OCCASIONAL overtime

Generally good work-life balance tied to the manager's schedule. Busy periods coincide with board meetings, year-end reporting, or major events. Overtime is occasional rather than routine.

Typical progression: 3yr to mid · 7yr to senior

Routine tasks like scheduling, data entry, and document formatting are increasingly automated. However, the judgement, discretion, and interpersonal skills required for senior management support remain resistant to full automation.

Students who are natural organisers, strong communicators, and enjoy supporting others to succeed — particularly those who prefer structure and variety over deep technical specialisation.